Pax Dei
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Pax Dei

Frequently Asked Questions

Technical & Support

1.0 Technical & Support

Can I transfer my character to a different server? Can I switch regions/servers after character creation?

At release, you cannot transfer characters between shards within the same region. However, as in Early Access, we may offer transfers from overcrowded shards to lower-population ones through our Support team. Of course, we will provide all the details if we implement this service.

Please note that transfers between regions (NA/EU/SEA) will not be possible.

Will there be server queues on launch day?

We can spin up additional shards as needed, and our zone instancing system will help balance player loads per shard.

What are your plans to minimize latency for players?

Shards will be hosted in multiple geographical regions, allowing players to choose one that is close to them. Additionally, our combat system and MMO mechanics are designed to be more tolerant of lag compared to FPS games.

Will system requirements change with the full release?

No, system requirements will remain the same.

Minimum system requirements

  • GPU: GeForce RTX 2060 (12 GB) / Radeon RX 5700 XT

  • VRAM: 8 GB

  • CPU: Intel i5-7600K or AMD equivalent

  • RAM: 16 GB

  • Storage: SSD with 80 GB free space

  • OS: Windows 10 or higher

Recommended system requirements

  • GPU: GeForce RTX 3060 / Radeon RX 6600 XT

  • VRAM: 8 GB

  • CPU: Ryzen 7 3700X or Intel equivalent

  • RAM: 16 GB

  • Storage: NVMe SSD with 80 GB free space

  • OS: Windows 10 or higher

I’m having trouble accessing my account. What should I do?

Please visit our support site: support.playpaxdei.com

Where can I manage my subscription?

You can manage your account directly from your account management page.

How can I report bugs or give feedback after release?

You can report bugs directly in-game using the F9 button. We also have a Discord channel dedicated to receiving player feedback.

Is controller support available with Pax Dei 1.0?

Controller support will not be available at launch. 

What languages does Pax Dei support?

The game is currently available in English, French, German, Polish, and Spanish. We plan to add more languages after release, depending on the community's needs.